Frequently Asked Questions

What CITB Health, Safety and Environment Test do I take?

Use our "What test do I need to take?" page to find what test to take based on your occupation and card requirements.

The Operatives Test is the most popular. You might need a different test if you're in:

Where is the nearest CITB test centre to me?

Use our test centres page. We’ll suggest the closest ones based on your postcode when you fill our form.

Will you check my details when I book?

Yes. Our team verifies your data before booking to ensure accuracy and proper test selection.

I need to book ASAP. Can you help?

Choose ASAP during booking. We’ll try to get you a next-day or 3-day slot, possibly via cancellation. Let us know your unavailable days.

What happens after I book?

You’ll get email & SMS updates. Didn’t get it? Use our booking tracker or contact us with your reference number and DOB.

Do I need ID at the test centre?

Yes. Bring a valid UK driving licence or signed passport. If not available, we provide a waiver form.

What should I expect during the test?

It’s a multiple choice test covering construction H&S and environmental awareness.

Are there any revision materials?

Yes, available online and in stores. Ensure you get the latest version for your test level.

If I fail, can I retake the test?

Yes. After 24 hours, you can rebook. Note: You can’t test again within 48 hours.

How do I book the test?

Use our Book Test page. Booking includes £21 test fee + £22.99 support fee.

What is Test + Retest Option?

It's like booking two tests. If you fail the first, we’ll send new test dates. You can’t retest within 48 hours.

Why do I need the test?

CSCS cards require passing this test within the last 2 years. It ensures health & safety knowledge on site.

What else is required for a CSCS Card?

Pass the CITB test, complete a 1-day Health & Safety course or hold a QCF Level 1/SCQF Level 4 Award.